Privacy Policy

This Privacy Policy describes how Altbot ("we," "us," or "our") collects, uses, and shares information about you when you use our website, applications, and services (collectively, the "Services").

1. Information We Collect

Information You Provide

• Account Information: When you create an account, we collect your email address and any profile information you choose to provide.
• Payment Information: When you subscribe to our paid services, our payment processor (Stripe) collects your payment card details. We do not store your full card number.
• Communications: When you contact us, we collect the information you provide in your messages.
• Waitlist Information: If you join our waitlist, we collect your email address.

Information Collected Automatically

• Usage Data: We collect information about how you use our Services, including features accessed, time spent, and actions taken.
• Device Information: We collect device type, operating system, browser type, and unique device identifiers.
• Log Data: Our servers automatically record information including IP address, access times, and referring URLs.
• Cookies: We use cookies and similar technologies as described in our Cookie Policy.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents
• Personalize and improve your experience

3. Information Sharing

We may share your information in the following circumstances:

• Service Providers: We share information with vendors who perform services on our behalf, including payment processing (Stripe), analytics (Google Analytics), and advertising (Meta).
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may share information with your consent or at your direction.

4. Third-Party Services

Our Services integrate with the following third-party services:

• Stripe: For payment processing. See Stripe's Privacy Policy.
• Google Analytics: For usage analytics. See Google's Privacy Policy.
• Meta (Facebook): For advertising and analytics via the Meta Pixel. See Meta's Privacy Policy.

5. Your Rights and Choices

Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us.

Cookies

Most web browsers accept cookies by default. You can set your browser to refuse cookies or alert you when cookies are being sent. See our Cookie Policy for more details.

Marketing Communications

You may opt out of marketing emails by clicking the unsubscribe link in any email or contacting us.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Not be discriminated against for exercising your rights

European Privacy Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Services. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure your data receives adequate protection.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@altbot.ai
Website: altbot.ai